About Heather Gray-Grant

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So far Heather Gray-Grant has created 184 blog entries.

How to Hold Onto Your Lawyers

Years ago, when lawyer attrition started to reach alarming rates (which for some reason we are more complacent about now), Catalyst in the US conducted research to determine why so many female lawyers were leaving the profession.  Not that only female lawyers were leaving; that was simply the focus of their research. They found that [...]

Just Tell Me How to Market My Firm!

I often get asked “what kind of marketing should we do?” Or I’m asked to “just provide us with a bunch of great marketing ideas”.  No time spent determining what the firm wants to look like in the future.  No proper assessment of where they are today.  No indication of what success would look like.  [...]

Planning for Succession: Part One

Over half of my clients are focused on how to survive the transition from a first to a second-generation law firm. This is a critical and difficult business subject to deal with so I will explain the issue and its solutions over two postings. In this first one, I’ll seek to broaden your perspective of [...]

By |2019-01-28T09:58:40-05:00October 11th, 2017|Succession|0 Comments

What’s the Value of a Client Team?

Client teams may be one of the most powerful business development tools at your disposal, but are an oxymoron to most lawyers. As a profession, lawyers aren’t usually known for being team players.  By nature, they are individual thinkers and doers.  They like their autonomy, and tend to feel that too many rules restrict their [...]

How to Form the Admin Dream Team

Lawyers are highly intelligent, capable human beings who can probably reasonably do any task placed in front of them.  That doesn’t mean that they should.  The wise business person focuses on their core competency, and for lawyers, that’s the practice of law. There’s also the belief by some (well, many) that lawyers are typically not [...]

By |2019-01-28T09:58:40-05:00September 7th, 2017|Business Management|0 Comments

Is Your Culture Slowly Killing Your Firm?

The purpose of any business is to be profitable, and provide conditions for a satisfying work experience for those who work there. The collective intelligence within a law firm should make these goals a slam dunk; unfortunately, in many ways the culture of the typical law firm works against its financial success. See if any [...]

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