To encourage business development, many law firms track and bonus for origination credits. These credits can last anywhere from a single year to the entire lifetime of that client relationship. There is no doubt that the carrot of compensation helps to encourage the transfer of new work to other members of a firm. But this [...]
Gary Klein can tell law firms a lot about working under pressure and uncertainty. He is a research psychologist and pioneer of the field of naturalistic decision making, as well as author of (among others) the book “Seeing What Others Don’t”. People pay attention to this guy: his work is used by the US armed [...]
Through a recent podcast featuring 24-year-old Harvard-educated author Adam Aleksic on the influence of internet language, I was reminded of the incredible speed of change we are all now facing. Take, for example, use of the phrase “unalive” as a way of saying “dead” which might result in algorithmic censorship. Similarly, a watermelon now represents [...]
I love listening to a wide range of podcasts. They are guaranteed to keep me informed, help me to see other perspectives on important issues of the day, and even increase my vocabulary! For example, the other day I learned the phrase “vacuous agon”. Before I heard the definition, I just knew it had to [...]
Decision-making is a key component of most leadership positions. Yet it can often be the leader’s greatest weakness, especially if they believe their job is to have all of the answers. This is particularly true of law firm leaders, who might believe the whole purpose of their role is to make those calls. Ultimately, a [...]
I’m a fan of CBC. I think the national communications platform plays an important role in our country. I see them as informative, insightful and strong in exploring information of importance to Canadians. And I love my podcasts, especially CBC’s weekday Front Burner. But today’s episode threw me. It speculated on how easy it might [...]
I live in Canada, but as a strategist, I’m fascinated by the lessons arising from the recent election down South. Specifically, I was shocked by how divided America is between two radially different ideologies. Honestly, they couldn’t be more different. And we’re facing the same thing in Canada. In BC, where I live, we recently [...]
I recently listened to a podcast called “Fail Better” featuring actor David Duchovny interviewing accomplished individuals and talking about how important failure can be. In this episode, he was interviewing Freakonomics writer and podcaster Steven Dubner and they posed the question: why is it that failure is the best lesson; why do we seem to [...]
Biden held onto leadership as long as he could. But when it became apparent that he had lost the faith of his party, and that he couldn’t possibly beat Trump in the Presidential election, he was convinced to step down. There can be tremendous strength in quitting a strategy, and trying something different. Lawyers, and [...]
I recently heard about this theory from the tech world, but I think it has relevance in the legal environment, as well. When a business first starts, it aims to produce a product or service that its members can feel good about. They want to be proud of what they have created, and the service [...]