About Heather Gray-Grant

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So far Heather Gray-Grant has created 133 blog entries.

Lessons Learned from a Law Firm Breakdown

(This article first appeared in SLAW)  The line between bad strategy and a law firm collapse is as thin as a noose.   Yet law firms practice bad strategy on a regular basis.  Take heed from the lessons of a very public breakdown. A client recently gave me a copy of Norman Bacal’s book “Breakdown, the Inside [...]

Why Mentoring Programs Fail (and How to Fix Them)

(This article first appeared in SLAW).  Most law firms intuitively understand the value of mentoring.  Unfortunately, that rarely translates into a successful mentoring program.  Here’s what’s wrong with them, and how to fix them. There are so many skills a young lawyer needs to develop in their formational years, and so little time in which [...]

By |2020-04-28T14:26:15+00:00April 28th, 2020|Firm Management, Mentoring|0 Comments

How Law Firms Can Prepare for What’s Ahead

It’s official: we are headed into a recession and possibly a depression. And we’re headed into this abyss while still in quarantine, which may last until there’s a vaccine and the time needed to inoculate everyone. Government assistance – for those who qualify – helps, but can’t last forever. How do we get out of [...]

Preparing Your Law Firm for a Pandemic

Like most businesses, small to medium-sized law firms depend on business as usual to meet their revenue targets and cover expenses.  Most can withstand an economic downturn, the loss of an important client, the sudden need for new technology hardware, etc.  Preparing for a longer-term threat is a different. We are facing a pandemic.  While [...]

By |2020-03-06T17:44:34+00:00March 6th, 2020|Strategic Planning|0 Comments

Maximizing Your Non-Billable Client Meetings

Lawyer time is valuable… and so is client time.   When a lawyer has decided to meet with a client in a non-billable capacity, they are well-served by taking the time to ensure both parties receive maximum value in the exchange. Contrary to popular belief, showing up for a non-billable meeting with a client isn't enough. [...]

By |2020-02-23T14:09:29+00:00February 23rd, 2020|Business Development, Client Focus, Planning|0 Comments

What’s My Exit Strategy?

Are you a lawyer considering retirement, or do you know someone who needs to start thinking about their retirement?  If so, read on... It seems counter-productive to be thinking of an exit strategy when building a business; but that’s precisely what experts say you should do.  This was particularly relevant during the .com era when [...]

By |2020-02-11T18:21:06+00:00February 11th, 2020|Career Management, Free Advice, Planning, Succession|0 Comments

How to Better Deal with Stress in Law Firms

 “Survival mode is supposed to be a phase that helps save your life.  It’s not meant to be how you live”.  Michele Rosenthal, Author and Trauma Therapist. Whether I’m coaching individual lawyers or assisting a firm with a strategic plan, inevitably the concept of stress management will arise.  It could be at the heart of [...]

By |2020-01-20T17:52:10+00:00January 20th, 2020|Coaching|0 Comments