Dealing with Partner “Contrarians”

I’m ending my posts of the year with a difficult subject…individuals within a Partnership who consistently seem to be in opposition with the rest of the Partnership.  It's one of those areas of challenge that Partnerships are very good at ignoring, but ultimately to their peril. That vast majority of Partnerships function quite well.  This [...]

By |2019-01-28T09:58:34+00:00December 28th, 2018|Leadership, Uncategorized|0 Comments

What’s the Difference between Marketing and Sales?

Many firms include a marketing section in their plan and budget. But what they really mean is marketing and business development (or sales). They are two different functions, and if you don’t understand the difference, you might not be getting the results you would like from your marketing initiatives. So before you determine your marketing [...]

Leadership Styles for Practice Group/Client Team Leaders

Law firm marketers have been fundamental to the establishment and management of many law firm practice groups and client teams in North American law firms. Critical to the success of these efforts has been the ability to help train team members in their respective roles. Toward the end of my time in-house, I conducted research [...]

By |2019-01-28T09:58:41+00:00May 19th, 2017|Leadership, Uncategorized|0 Comments

How to Win the War on Talent

In the Art of Leadership Conference in Vancouver this past September, a number of speakers referenced how the fight to attract and retain employees will be the biggest challenge for employers in the coming ten years. Virginia Brailey, ADP Canada VP of Marketing and Strategy, suggested that this is the beginning of a profound talent [...]

By |2019-01-28T09:58:43+00:00November 26th, 2016|Uncategorized|0 Comments

The Move to Visuals (and Why You Should Care)

Social Media Camp is the national conference on social media that attracts international speakers and attendees. At this year’s event, virtually all presenters agreed that images and video are taking over the internet. What do they mean by this?   Consider the following: YouTube is now the second largest search engine - just behind Google [...]

By |2019-01-28T09:58:43+00:00September 10th, 2016|Communications, Uncategorized|0 Comments

Coaching: Creating Colour

What does a musical suite have to do with coaching?  As the Beattles would say, it's all about a little help from your friends.  My clients are very capable and intelligent lawyers, so they don’t engage me because they are unable to run a business. They simply want their efforts to result in a better business. [...]

By |2019-01-28T09:58:43+00:00August 18th, 2016|Coaching, Uncategorized|0 Comments