About Heather Gray-Grant

This author has not yet filled in any details.
So far Heather Gray-Grant has created 144 blog entries.

What’s Your Contact Management Game Plan?

Great marketing isn’t a single action; rather it’s a series of connected actions, each one building from the other for the purpose of creating a mutually beneficial and ideally ongoing relationship.  This is a difficult lesson for lawyers to get, for three main reasons. Most lawyers don’t like marketing. It isn’t why they joined the [...]

Lessons Learned from a Law Firm Breakdown

(This article first appeared in SLAW)  The line between bad strategy and a law firm collapse is as thin as a noose.   Yet law firms practice bad strategy on a regular basis.  Take heed from the lessons of a very public breakdown. A client recently gave me a copy of Norman Bacal’s book “Breakdown, the Inside [...]

Why Mentoring Programs Fail (and How to Fix Them)

(This article first appeared in SLAW).  Most law firms intuitively understand the value of mentoring.  Unfortunately, that rarely translates into a successful mentoring program.  Here’s what’s wrong with them, and how to fix them. There are so many skills a young lawyer needs to develop in their formational years, and so little time in which [...]

By |2020-04-28T14:26:15-04:00April 28th, 2020|Firm Management, Mentoring|0 Comments

How Law Firms Can Prepare for What’s Ahead

It’s official: we are headed into a recession and possibly a depression. And we’re headed into this abyss while still in quarantine, which may last until there’s a vaccine and the time needed to inoculate everyone. Government assistance – for those who qualify – helps, but can’t last forever. How do we get out of [...]

Preparing Your Law Firm for a Pandemic

Like most businesses, small to medium-sized law firms depend on business as usual to meet their revenue targets and cover expenses.  Most can withstand an economic downturn, the loss of an important client, the sudden need for new technology hardware, etc.  Preparing for a longer-term threat is a different. We are facing a pandemic.  While [...]

By |2020-03-06T17:44:34-05:00March 6th, 2020|Strategic Planning|0 Comments

Maximizing Your Non-Billable Client Meetings

Lawyer time is valuable… and so is client time.   When a lawyer has decided to meet with a client in a non-billable capacity, they are well-served by taking the time to ensure both parties receive maximum value in the exchange. Contrary to popular belief, showing up for a non-billable meeting with a client isn't enough. [...]

By |2020-02-23T14:09:29-05:00February 23rd, 2020|Business Development, Client Focus, Planning|0 Comments

What’s My Exit Strategy?

Are you a lawyer considering retirement, or do you know someone who needs to start thinking about their retirement?  If so, read on... It seems counter-productive to be thinking of an exit strategy when building a business; but that’s precisely what experts say you should do.  This was particularly relevant during the .com era when [...]

By |2020-02-11T18:21:06-05:00February 11th, 2020|Career Management, Free Advice, Planning, Succession|0 Comments
Go to Top