Harnessing the Power of Practice Groups

(This post first appeared in SLAW) Most firms have come to appreciate the value of practice groups in their management and marketing; but not everyone knows why they are more powerful than operating without them, which may result in their under-utilization.  In this post I’ll explain the evolution of practice groups, what they look like [...]

Dealing with an Employee Shortage

Aside form the obvious challenges facing firms in a global pandemic, the next biggest concern for my clients is their inability to find and keep good staff.  Here are my suggestions for addressing this concern. Hire better: The first step toward repairing a high attrition rate is to improve your hiring process.  Can’t find qualified [...]

By |2021-01-15T12:28:54-05:00January 15th, 2021|Business Management, Firm Management|0 Comments

What is the Value of Marketing Goals

(This article was originally published in SLAW). When I ask lawyers what their firm’s business goals are for the year, it’s shocking how few know the answer, often because those goals don’t exist. So, it’s understandable that when I ask those same lawyers for their personal business goals are, they don’t know those either.   Firms [...]

The Five Temptations of an Ego-Driven Leader

Like most writers, I get inspiration from real-world events. Currently, I’ve been observing as the President of the United States refuses to concede the election to the President-Elect.  While in many ways we’ve come to expect this kind of behavior from the current President, it reminded me of the importance of removing ego from leadership [...]

By |2020-11-12T12:25:33-05:00November 12th, 2020|Leadership|0 Comments

A US/BC Comparison of the Law Firm Zeitgeist

I have a lot of time for Law Firm Marketing Researcher Michael Rynowecer. So, when his blog “The Mad Clientist” arrives in my inbox, I usually read it. The latest edition highlights recent research his company, BTI Consulting, regarding the current US law firm mood, seven months into the pandemic. For fun, I thought I’d [...]

Rethinking the Trajectory of an Associate

(On October 21st, I’ll be presenting a session on how to use the pandemic as a catalyst for positive change in law firms, through CLEBC. Find information on that session here: https://store.cle.bc.ca/productdetails.aspx?title=Using-COVID-19-and-other-Challenges-to-Progress-Your-Firm&cid=1821 . In this blog post, I’ll highlight one element of that presentation). When he first took office, Obama suggested that the only time [...]

The Importance of Multiple Perspectives in Law Firm Decision-Making

I’ve taken advantage of the relative quiet of the end of summer to take the free University of Alberta Indigenous Canada course.  The course provides a summary of life and history in Canada according to those where were here first.  I’m about halfway through as I write this blog post, and I’m finding it both [...]

By |2020-08-31T14:05:12-04:00August 31st, 2020|Business Management, Leadership|0 Comments

Make Your Communications Meaningful (or Risk Losing Power)

I recently received an email from an organization in which I used to be quite active.  The purpose was an announcement of an amalgamation of segments of the organization.  The message was well-written in a technical sense.  It included a summary of the change, some of the activities leading up to the decision for the [...]

By |2020-08-16T13:31:29-04:00August 16th, 2020|Business Management, Communications|0 Comments

What’s Your Contact Management Game Plan?

Great marketing isn’t a single action; rather it’s a series of connected actions, each one building from the other for the purpose of creating a mutually beneficial and ideally ongoing relationship.  This is a difficult lesson for lawyers to get, for three main reasons. Most lawyers don’t like marketing. It isn’t why they joined the [...]

Go to Top